Job Summary

A company is looking for an Implementation Manager.

Key Responsibilities:

• Manage a team of Consultants and provide 1:1 mentoring and coaching
• Build dashboards to monitor customer success and team performance
• Contribute to the team's strategy and develop implementation methodology

Required Qualifications:

• 4+ years of management experience in b2b SaaS or financial services in an implementation or customer success role
• Experience in Financial, Expense Management, or ERP Software implementation
• Proficiency in data-analytics tools like Looker and Excel
• Experience leading customer engagements with technical and non-technical work streams
• Experience in project management and product configuration in software implementation services