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Implementation Manager
Job Summary
A company is looking for an Implementation Manager.
Key Responsibilities:
- Manage a team of Consultants and provide 1:1 mentoring and coaching
- Build dashboards to monitor customer success and team performance
- Contribute to the team's strategy and develop implementation methodology
Required Qualifications:
- 4+ years of management experience in b2b SaaS or financial services in an implementation or customer success role
- Experience in Financial, Expense Management, or ERP Software implementation
- Proficiency in data-analytics tools like Looker and Excel
- Experience leading customer engagements with technical and non-technical work streams
- Experience in project management and product configuration in software implementation services
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COMPLETE JOB DESCRIPTION
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