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Inquiry Resolution Representative
Job Summary
A company is looking for an Inquiry Resolution Representative - Remote.
Key Responsibilities
- Investigate and resolve patient disputes while ensuring compliance with applicable laws and regulations
- Collaborate with patients, attorneys, and regulatory agencies to address disputed issues effectively
- Handle identity theft claims and work with various stakeholders to resolve issues identified during investigations
Required Qualifications, Training, and Education
- High School Diploma/GED required; college degree preferred
- Minimum of 4 years of experience in the healthcare industry, preferably in a facility or provider setting
- Thorough understanding of federal and state laws such as HIPAA, FDCPA, and FCRA
- Proficiency in MS Office
- Ability to lift at least 10 pounds
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COMPLETE JOB DESCRIPTION
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Company Overview
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