Broker Service Representative II

Location: Remote
Compensation: Hourly
Reviewed: Wed, May 07, 2025
This job expires in: 14 days

Job Summary

A company is looking for a Broker Service Representative II to provide support to Sales Consultants, Brokers, and Carriers.

Key Responsibilities
  • Respond to inquiries regarding insurance benefits, eligibility, and claims through phone and written correspondence
  • Analyze and resolve issues, providing information and solutions to customers
  • Document inquiry outcomes and maintain positive customer relations while coordinating with internal functions
Required Qualifications
  • Minimum of a High School Diploma; advanced education or degree preferred
  • At least 1 year of experience as a Broker Service Representative I or equivalent insurance service experience
  • Ability to understand and use computer systems and office equipment effectively
  • Availability to work additional hours during peak seasons, including holidays and weekends
  • Strong planning, organizing, and time management skills

COMPLETE JOB DESCRIPTION

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