Broker Service Representative II
Location: Remote
Compensation: Hourly
Reviewed: Wed, May 07, 2025
This job expires in: 14 days
Job Summary
A company is looking for a Broker Service Representative II to provide support to Sales Consultants, Brokers, and Carriers.
Key Responsibilities
- Respond to inquiries regarding insurance benefits, eligibility, and claims through phone and written correspondence
- Analyze and resolve issues, providing information and solutions to customers
- Document inquiry outcomes and maintain positive customer relations while coordinating with internal functions
Required Qualifications
- Minimum of a High School Diploma; advanced education or degree preferred
- At least 1 year of experience as a Broker Service Representative I or equivalent insurance service experience
- Ability to understand and use computer systems and office equipment effectively
- Availability to work additional hours during peak seasons, including holidays and weekends
- Strong planning, organizing, and time management skills
COMPLETE JOB DESCRIPTION
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