IT Support Associate

Job is Expired
Location: Nationwide
Compensation: Hourly
Reviewed: Fri, Aug 25, 2023

Job Summary

A company is looking for an IT Support Associate in the USA, remote position.

Key Responsibilities:
  • Provide basic IT systems support to end users on a variety of computer system issues
  • Respond to telephone calls, email, and technical support requests
  • Document, track, and monitor issues ensuring a timely resolution
Required Qualifications:
  • Associate degree in a computer technology field preferred
  • Three (3) years of computer systems related experience or equivalent combination of education and experience
  • Two (2) years proprietary software support experience and one (1) year Windows operations system troubleshooting experience
  • JURIS or claims management application experience preferred
  • Strong computer knowledge including Windows OS, Outlook, and Microsoft Office
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