Montana Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative to support and assist customers in a remote setting.

Key Responsibilities

• Support customer inquiries and insurance policy needs by answering questions and offering additional products
• Share expertise on products and services to ensure appropriate insurance coverage through benefits selling
• Assist customers in setting up new claim reports with empathy and offer additional products

Required Qualifications

• A minimum of two years relevant work experience, or two years post-secondary education
• Property & Casualty license required for sales roles, with training provided for those not already licensed
• Ability to multitask and navigate multiple computer systems
• Experience in customer service is preferred
• Must have a designated workspace free from distractions and high-speed internet access