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Montana Licensed Call Center Rep
Job Summary
A company is looking for a Call Center Representative to support and assist customers in a remote setting.
Key Responsibilities
- Support customer inquiries and insurance policy needs by answering questions and offering additional products
- Share expertise on products and services to ensure appropriate insurance coverage through benefits selling
- Assist customers in setting up new claim reports with empathy and offer additional products
Required Qualifications
- A minimum of two years relevant work experience, or two years post-secondary education
- Property & Casualty license required for sales roles, with training provided for those not already licensed
- Ability to multitask and navigate multiple computer systems
- Experience in customer service is preferred
- Must have a designated workspace free from distractions and high-speed internet access
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COMPLETE JOB DESCRIPTION
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