Oklahoma Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative to assist customers in a remote setting.

Key Responsibilities

• Support customer inquiries and insurance policy needs by answering questions and offering additional products
• Share expertise of products and services to ensure appropriate insurance coverage through benefits selling
• Care for customers recently in accidents by demonstrating empathy and setting up new claim reports

Required Qualifications

• A minimum of two years relevant work experience, or a minimum of two years post-secondary education
• Property & Casualty license required for sales roles; opportunity to gain it during training
• Ability to multitask and navigate multiple computer systems
• Experience in customer service preferred
• Must meet work-from-home office requirements, including designated workspace and high-speed internet