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Operations Supervisor
Job Summary
A company is looking for a Supervisor - Operations to manage a team of up to 40 Associates.
Key Responsibilities:
- Manage daily staffing and workflow, ensuring adherence to department standards
- Proactively identify and escalate service delivery failures
- Coach and provide performance analysis to team members
Required Qualifications:
- High School Diploma or GED, college degree preferred
- 1-3 years customer service experience, demonstrating superior performance
- Minimum one year of management experience
- 6 months tenure with the company
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COMPLETE JOB DESCRIPTION
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Company Overview
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