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Principal Technical Consultant
Job Summary
A company is looking for a Principal Technical Consultant.
Key Responsibilities:
- Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders
- Advise customers in their efforts to take advantage of the ServiceNow to improve their business processes
- Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development
Required Qualifications:
- 5+ years of experience implementing, configuring, and customizing ServiceNow
- Minimum of 4 years of experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.)
- Strong understanding of ITIL methodologies, IT architecture, JavaScript and web software design principals
- Working experience with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog) or Specific process area
- Must hold 4 current ServiceNow certifications
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COMPLETE JOB DESCRIPTION
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Company Overview
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