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Program Manager
Job Summary
A company is looking for a Program Manager for a remote position in the USA.
Key Responsibilities:
- Support the daily operations of the Global Customer Service VOC program
- Respond to stakeholder requests and inquiries
- Design survey logic, build/update/maintain dashboards, and conduct light touch analyses
Required Qualifications:
- Experience in customer service and technical support
- Knowledge of project/program management and survey design/distribution
- Familiarity with Qualtrics is a plus
- Ability to troubleshoot and solve problems
- Self-motivated and curious
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COMPLETE JOB DESCRIPTION
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Company Overview
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