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Remote Client Tax Experience Supervisor
Job Summary
An education company is seeking a Remote Client Tax Experience Supervisor.
Candidates will be responsible for the following:
- Implementing techniques from client experience training
- Utilizing data analytics to measure performance and to make informed decisions
- Collaborating with all departments for continual improvement of the client experience
Skills and Requirements Include:
- A strong background in building and leading teams in the customer service or related field
- Minimum 2 years of experience leading and coaching teams
- Minimum 3 years of experience in customer/client service
- Bachelor's degree in a related field
- Outstanding written and verbal communication
- Strong ability to create and implement solutions
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COMPLETE JOB DESCRIPTION
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