Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Answer inbound calls and respond to customer inquiries regarding their accounts
• Identify customer needs and provide accurate information while resolving complaints
• Process transactions and maintain knowledge of company policies and technology

Required Qualifications

• Must be at least 18 years of age
• High School Diploma or equivalent required
• Minimum of six months experience in call center or customer service
• Working knowledge of computer and Windows applications
• Must pass background check and have reliable internet service