Remote Financial Information System Training and User Support Senior Analyst

Location: Nationwide
Compensation: Salary
Staff Reviewed: Fri, Mar 10, 2023
This job expires in: 8 days

Job Summary

An institute for higher education is seeking a Remote Training and User Support Senior Analyst.

Core Responsibilities of this position include:

  • Developing knowledge of FIS, including user interface, campus business rules, navigation, integrations
  • Troubleshooting technical system problems
  • Developing and maintaining new training curriculum to support online training

Position Requirements Include:

  • Excellent interpersonal skills with the ability to work effectively with non-technically-oriented customers and technical staff
  • Demonstrated experience using standard personal computing software
  • Strong organizational skills and the ability to establish priorities for accomplishing goals
  • Excellent written communication skills
  • Ability to design and improve processes, including working effectively with both system users and technical staff

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