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Remote Financial Information System Training and User Support Senior Analyst
Job Summary
An institute for higher education is seeking a Remote Training and User Support Senior Analyst.
Core Responsibilities of this position include:
- Developing knowledge of FIS, including user interface, campus business rules, navigation, integrations
- Troubleshooting technical system problems
- Developing and maintaining new training curriculum to support online training
Position Requirements Include:
- Excellent interpersonal skills with the ability to work effectively with non-technically-oriented customers and technical staff
- Demonstrated experience using standard personal computing software
- Strong organizational skills and the ability to establish priorities for accomplishing goals
- Excellent written communication skills
- Ability to design and improve processes, including working effectively with both system users and technical staff
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