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Remote Inbound Customer Service Agent
Job Summary
A company is looking for an Inbound Customer Service Agent (Remote).
Key Responsibilities
- Provide direct support to GE Appliances owners, focusing on sales and service inquiries
- Utilize multiple systems to resolve customer issues and provide product information
- Maintain accurate records of customer interactions and feedback to improve training processes
Required Qualifications
- One year of relevant experience in a customer service or sales environment
- Ability to research and analyze data to assist with escalated customer matters
- Familiarity with web-based systems and Microsoft Office Suite
- Must have a dedicated and quiet workspace for remote work
- Internet speed requirements: Ping 50 Mbps or lower, Download 50 Mbps or higher, Upload 15 Mbps or higher
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COMPLETE JOB DESCRIPTION
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