Remote Medical Call Center and Claims Representative

Job Summary

A health insurance company has a current position open for a Remote Medical Call Center and Claims Representative.

Must be able to:

• Develop and maintain positive customer relations and coordinates with various functions
• Provide support, guidance, direction and limited education to providers
• Provide limited authorization information of referrals to providers and members

Must meet the following requirements for consideration:

• 1 year of demonstrated customer service experience in a call center setting
• 1 year of experience in health insurance
• Experience in customer service business practices
• Strong interpersonal skills and ability to work effectively with persons with disabilities
• Possess knowledge and experience of appropriate telephone skills
• Experience in the use of a personal computer and software applications