Remote Operations Technician

Job Summary

A cloud computing company has a current position open for a Remote Operations Technician.

Individual must be able to fulfill the following responsibilities:

• Completing scheduled daily tasks, thoroughly and completely
• Researching required information using available resources
• Identifying and escalating priority issues per Client specifications

Skills and Requirements Include:

• Superior communication skills including ability to speak and write clearly and accurately
• Demonstrated proficiency in typing and grammar
• Knowledge of customer service principles and practices including proper phone etiquette and effective listening skills
• Initial background in IT required