Job Summary
A cloud computing company has a current position open for a Remote Operations Technician.
Individual must be able to fulfill the following responsibilities:
- Completing scheduled daily tasks, thoroughly and completely
- Researching required information using available resources
- Identifying and escalating priority issues per Client specifications
Skills and Requirements Include:
- Superior communication skills including ability to speak and write clearly and accurately
- Demonstrated proficiency in typing and grammar
- Knowledge of customer service principles and practices including proper phone etiquette and effective listening skills
- Initial background in IT required