Job Summary
A software development firm has an open position for a Remote Systems Ops Technician II.
Candidates will be responsible for the following:
- Creating documentation for policies and procedures used in the department for software installations
- Acting as a liaison Development, Support, and Implementation to provide the best possible experience to our clients
- Working closely with other Cloud Services groups to resolve issues or help with configuration changes/testing
Applicants must meet the following qualifications:
- Associate degree in Information Technology, Information Systems, or related field; or equivalent experience
- 3+ year of technical support experience in a Windows domain environment
- Working knowledge of TCP/IP and network troubleshooting
- Experience with Microsoft Windows Server and desktop operating systems
- Work in SQL performing activities like database backups, restores, and running scripts
- The available shift for this role is: Thursday till Sunday (4X10) 5pm – 3:30am CST (night shift)
