Remote Technical Customer Service Associate

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Feb 06, 2023

Job Category: Customer Service

Remote Level: 100% Remote

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

An online marketplace needs applicants for an opening for a Remote Technical Customer Service Associate.

Must be able to:

Provide prompt, efficient, detailed service by engaging directly with customers via phone and email
Work with other customer support teams to ensure a consistent and high-quality level of support
Be a voice and advocate for our customers when something doesn’t feel right

Skills and Requirements Include:

1+ years of experience in technical support that is focused first and foremost in customer success
1+ years of experience supporting consumer WiFi / Mesh networking platforms
1+ years working with of Firewall configurations, parental controls, and commonly enabled features
1+ years providing technical support for mobile devices and platforms
Ability to work remotely

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Job is Expired

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Remote Technical Customer Service Associate

Job Summary

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Company Overview

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