Job Summary

A technology company has a current position open for a Remote Technical Customer Service Representative.

Candidates will be responsible for the following:

• Providing timely support for all customers and users
• Identifying, reporting, and acting on issues that lead to customer dissatisfaction
• Serving as an expert in the use of Company products and solutions

Qualifications Include:

• High school diploma or equivalent
• 1 to 2 years of customer service experience
• Ability to maintain Customer Relationship Management System
• Demonstrated ability to build trust and rapport with customers
• Ability to work in multiple database systems