Remote Technical Customer Service Representative

Job Summary

A remote patient monitoring company is filling a position for a Remote Technical Customer Service Representative.

Candidates will be responsible for the following:

• Answering technical questions and refer calls and issues to appropriate departments
• Handling high Inbound and Outbound call volume and provide an exceptional customer service experience
• Distributing service requests appropriately or resolve technical issues by replacing equipment

Applicants must meet the following qualifications:

• Required High School Diploma or GED
• Proficient in the use of Word, Excel, Outlook, and PowerPoint
• Proficient in managing multiple tasks as the same time
• Self-motivation and the ability to work independently and with teams
• Excellent oral and written communication skills