Job Summary

A company is looking for a Salesforce Community Manager.

Key Responsibilities:

• Align with high-performance team and culture, ensuring optimal performance for Salesforce systems and customer service efforts
• Create and manage projects and prioritization plans that improve processes and efficiencies within Salesforce
• Manage implementation and maintenance of communication tools in Salesforce, such as Five9 and Mogli

Qualifications:

• Bachelor's degree in Analytics, Project Management, Information Systems, or Business Administration
• Minimum of four (4) years in Salesforce.org or similar CRM software
• Salesforce Administrator Certification preferred
• Minimum of four (4) years experience as a project manager
• Technical call center experience using telephony call center systems