Learn how to research and connect with remote companies that match your values and skills.
Senior Client Experience Manager
Job Summary
A company is looking for a Senior Client Experience Specialist.
Key Responsibilities
- Manage high-value, post-sale client relationships and serve as a strategic partner
- Lead complex engagements and facilitate executive-level discussions
- Identify risks and manage escalations while collaborating with internal teams for client success
Required Qualifications
- 5-7+ years of experience in customer success, Enterprise account management, or client experience leadership
- Proven ability to navigate complex client relationships
- Experience with tools like Microsoft 365, Salesforce, Zendesk, and Confluence
- Ability to communicate effectively with various stakeholders
- Experience mentoring others or leading enablement within a CX or success team is a plus
Create a free account to begin your remote job search with our expert-vetted listings, resume tips, and career tools.
COMPLETE JOB DESCRIPTION
The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Register free for worksheets, guides, and on-demand coaching to support your job search.
