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Service Support Representative
Job Summary
A company is looking for a Service Support Representative (Night Shift) to support the Platform Services team.
Key Responsibilities
- Process requests and inquiries from stakeholders via various communication channels
- Update the ticketing system and validate reports for accuracy
- Provide troubleshooting support and maintain detailed records of stakeholder interactions
Required Qualifications
- High school diploma
- 2+ years of experience in a service support role
- Experience with ticketing systems and data validation
- Ability to work a flexible schedule, including nights and weekends
- Must be able to obtain a Public Trust Clearance
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COMPLETE JOB DESCRIPTION
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Company Overview
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