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Servicing and Portfolio Management Director
Job Summary
A company is looking for a Servicing and Portfolio Management Director.
Key Responsibilities:
- Manage and oversee portfolio performance and delinquency management for loan and lease portfolios
- Implement new strategies and best practices to ensure portfolio health and investor compliance
- Drive third-party vendor performance, SLAs, and performance monitoring
Required Qualifications:
- Bachelor's degree in operations management, business, engineering, or quantitative field
- 7+ years of management experience in a fast-paced, rapidly changing operations environment
- Experience in consumer lending and collections, including deep familiarity with US consumer lending regulations
- Strong technical and analytical aptitude
- Experience managing SLAs through Phone/Email routing and monitoring systems
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COMPLETE JOB DESCRIPTION
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