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Technical Operations Analyst
Job Summary
A company is looking for a Technical Operations Analyst to support vehicle security initiatives and resolve complex technical issues.
Key Responsibilities
- Serve as the L2 escalation point for complex product-related issues and collaborate with teams to resolve them
- Support requests for historical data and vehicle tracking while ensuring accuracy and adherence to standards
- Work closely with Product and Engineering teams to enhance systems and provide operational insights for new tools
Required Qualifications
- Experience in technical operations or a related field
- Strong analytical skills for diagnosing and resolving technical issues
- Familiarity with data requests and vehicle tracking processes
- Ability to collaborate effectively with cross-functional teams
- Knowledge of connected vehicle technologies is a plus
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COMPLETE JOB DESCRIPTION
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