Technical Support Representative

This job has been removed
Location: Remote
Compensation: Hourly
Reviewed: Wed, May 28, 2025
This job expires in: 9 days
Technical Support Problem Diagnosis Problem Resolution Call Handling

Job Summary

A company is looking for a Technical Support Representative.

Key Responsibilities:
  • Document problems, complete problem tickets, and request information in the support tools
  • Maintain knowledge with accurate up-to-date information relating to current policies, procedures, and troubleshooting techniques
  • Provide outstanding customer support by analyzing, diagnosing, and resolving problems and requests within service level agreements
Required Qualifications:
  • 6 months of technical and/or call center experience
  • High School Diploma or GED required or 2 years equivalent experience
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