Job Summary

An enterprise IT provider is in need of a Telecommute Knowledge Management Consultant Analyst.

Core Responsibilities Include:

• Establishing an organization wide environment for effective information exchange and knowledge management
• Understanding knowledge assets and providing recommendations for their effective management and use
• Monitoring and improving effectiveness of knowledge use across the organization

Required Skills:

• BS 10-12, MS 8-10, Phd 5-7
• Degree in business administration, business management, information systems, IT, engineering, or equivalent experience
• ITIL 4 Foundations certification, or ability to obtain
• ITIL v3 and/or ITIL 4 Specialist to align with the latest version of DESMF, or ability to obtain
• 8+ years knowledge management, organizational change management or process improvement experience
• 5+ years documenting and streamlining processes to improve their effectiveness, efficiency, and integration