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UM Administration Coordinator 2
Job Summary
A company is looking for a UM Administration Coordinator 2.
Key Responsibilities:
- Provide non-clinical support for policies and procedures to ensure appropriate treatment for members
- Work on member cases, approve or send for medical review, and document all calls and requests
- Process incoming requests, assist with clerical tasks, and participate in special projects as assigned
Required Qualifications:
- 1 or more years of administrative support, healthcare, and/or telephonic customer service experience
- Working knowledge of Microsoft Word, Excel, and Outlook
- Proficient in utilizing documentation programs and experience with medical terminology and/or ICD-10 codes
- Prior experience with member service and utilization review/prior authorization preferred
- Bilingual in English/Spanish is a plus
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COMPLETE JOB DESCRIPTION
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