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UX and Community Manager
Job Summary
A company is looking for a UX & Community Manager to enhance user engagement and experience.
Key Responsibilities
- Develop and execute audience segmentation strategies for user onboarding and retention
- Lead user research and usability testing to improve customer and provider experiences
- Collaborate with cross-functional teams to drive product improvements and user-centric solutions
Required Qualifications
- 3+ years in audience development, CRM, or community growth within a multi-sided marketplace
- 7+ years in UX research or usability testing with a proven impact on product development
- Proficiency in tools such as Figma, Google Analytics, and User Interviews
- Strong understanding of marketplace dynamics and user behaviors
- Demonstrated ability to translate UX research into actionable strategies
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COMPLETE JOB DESCRIPTION
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Company Overview
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