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Virtual Support Specialist
Job Summary
A company is looking for a Virtual Pharmaceutical Support Specialist - Tier 1.
Key Responsibilities
- Provide inbound customer support via phone, email, and system documentation
- Assist customers with placing orders and provide shipping updates
- Identify and escalate priority issues while maintaining accurate records
Required Qualifications
- High School degree or GED required
- 1+ years of previous telephone customer service experience
- Ability to work remotely with minimal supervision
- Efficient computer and data entry skills
- Drive for self-development and collaboration
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COMPLETE JOB DESCRIPTION
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Company Overview
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