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Contact Center Representative
Key Responsibilities Receive and respond to inbound calls from patients Schedule onsite appointments and perform data entry Fax and scan medical documents along with other administrative tasks Required Qualifications, Training, and Education High
Remote Customer Service Representative
Key Responsibilities Answer inbound calls and place outbound calls as needed Review and gather patient billing, insurance, and medical information Perform accurate data entry into internal systems Required Qualifications At least 12 months of recent
Customer Experience Representative
issue resolution Required Qualifications High school diploma or equivalent 3 or more years of customer service experience Experience in a call center environment for at least 1 year Proficient computer skills and ability to learn new software Data...entry/typing skills of 30 WPM
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Contact Center Support Operator
calls and transfer callers to appropriate destinations using established metrics and productivity standards Process on-call provider requests and handle emergency calls while following prescribed protocols Provide information to the public and perform data...entry tasks related to patient information and contact directories Required Qualifications High School Diploma or GED required Minimum of 1 year of call or contact center experience or 2 years of customer service experience Experience in healthcare
Customer Care Representative
Key Responsibilities: Provide exceptional customer service to internal and external customers through incoming calls Accurately enter orders and communicate any exceptions to customers Master the Syspro operating system for order entry and customer...data retrieval Required Qualifications: Experience in a customer service role Experience with data entry and ERP systems Retail industry experience is a plus
Remote Customer Service Representative
Key Responsibilities Answer inbound calls and place outbound calls as needed Review and gather patient billing, insurance, and medical information Perform accurate data entry into internal systems Required Qualifications At least 12 months of recent
Remote Medical Customer Service Rep
ensuring a positive customer experience Required Qualifications Minimum of 1 year recent experience in a call center High School Diploma or equivalent Quiet workstation with high-speed internet access Basic computer proficiency, including typing and data...entry Ability to multitask between several internal system programs
Senior Call Center Representative
compliance with policies, and handles escalated calls Required Qualifications High School diploma/GED or 10 years of relevant work experience Two years of experience in a similar role Ability to perform physical tasks including frequent lifting and data...entry No professional license or certification required
Consumer Service Specialist
email Required Qualifications High School Diploma or General Education Degree (GED) At least 6 months experience in a high-volume customer service role Excellent organizational skills Ability to work in a fast-paced, dynamic team environment Data...entry experience
Contact Center Support Operator
Key Responsibilities Answer inbound calls and provide information to transfer callers to the appropriate destination Navigate the QGenda on-call system to identify on-call providers and process calls with patient details Perform data entry tasks and
