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Part Time Remote Help Desk It Jobs
Technical Support Representative
issues as necessary Required Qualifications Proficient in French High School Diploma or equivalent Experience in technical support or education in IT Experience with iOS, Android, Microsoft Windows, Microsoft Office, and networking A+, Net+, or Help...Desk Tech Certification is a plus, but not required
Online Engineering Adjunct Faculty
Key Responsibilities Teach online Engineering courses in various disciplines according to the approved curriculum Provide regular feedback and support to students to help them achieve learning outcomes Participate in retention initiatives by maintaining
Online Adjunct Faculty - Databases
Qualifications Bachelor's degree or higher in Computer Information Technology or a related field Familiarity with MySQL is preferred Professional experience with database management systems is desired Online and/or classroom teaching experience is helpful
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Online Adjunct Faculty - Money Management
Master's degree or higher in Family and Consumer Sciences or a related field Preference for candidates with a Master's in Family and Consumer Sciences Professional experience in a related field is desired Online and/or classroom teaching experience is helpful
Member Support Specialist
Key Responsibilities Providing frontline support to ebook and audiobook readers via email and other channels Developing product expertise to troubleshoot issues and document feature requests Creating help resources and moderating the community to
Customer Service Advisor
Key Responsibilities Handle inbound calls from customers regarding their recent purchases Assist customers with tracking orders, checking order statuses, and managing product returns Help de-escalate customer issues with empathy and professionalism
Customer Service Advisor
Key Responsibilities Handle inbound calls from customers regarding their recent purchases Assist customers with tracking orders, checking statuses, and managing product returns Provide solutions to customer issues and help de-escalate frustrated customers
Product Support Specialist
Key Responsibilities Manage high-volume ticketing, troubleshooting, and creating bug reports Track and validate reported issues, providing proactive updates to users Submit suggestions for Help Center content updates and follow up on long-standing
Product Support Specialist
Key Responsibilities Manage high-volume ticketing, troubleshoot issues, and create bug reports Provide proactive updates to users on reported issues and track their status Suggest updates to Help Center content and follow up on long-standing tickets
Customer Service Advisor
Key Responsibilities Handle inbound calls from customers regarding their recent purchases Assist customers with tracking orders, checking order statuses, and product returns Help de-escalate customer frustrations and occasionally assist with upselling
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