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Medicare Program Manager
A company is looking for a Medicare Concierge Program Manager....programs Required Qualifications Combination of education and experience or Bachelor's Degree 3-5 years of Program and/or Project management experience Operational Process Improvement experience Company experience Experience with Microsoft
Customer Success Manager
customer relationships and align business objectives with solutions Required Qualifications Proven experience in digital marketing, SEO, and content strategy Knowledge of Company or other CMS/Experience Management software Familiarity with project management..., agile methodologies, and SaaS delivery Experience in Professional Services, SaaS projects, or digital transformation Ability to travel, 10% or less
Customer Service Manager
Key Responsibilities Manage day-to-day operations of the Customer Service Center, fostering a customer-centric culture Optimize operational performance through program Company and process improvement initiatives Oversee personnel needs, including
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Community Success Manager
walkthroughs and managing vulnerability report triage Track customer satisfaction metrics and advocate for customer needs within the organization Required Qualifications 3+ years of experience in community management, customer success, or bug bounty program...management Experience moderating large technical communities and implementing engagement strategies 2 years of knowledge in cybersecurity fundamentals and familiarity with LLM safety concepts Proficiency in community or customer success analytics
Contract Writing System Specialist
management and strategic communication plans related to DoD contract writing systems Required Qualifications Bachelor's degree preferred, with 5+ years of experience in Federal government contracting DAU, NCMA or FAC certification in contracting or program...management Deep understanding of the DoD 5000.02, the DoD contracting lifecycle, the FAR, and the DFARS Active Secret clearance Ability to work cohesively in a team-oriented matrix organization environment
Customer Experience Operations Manager
efficiency Analyze team efficiency, manage reporting, and provide enablement on new operational processes Required Qualifications 3-5 years of experience in a Customer Success Operations role or similar Proficient in customer experience domain, program...management, and data analysis Technical proficiency with Atlassian products (JIRA, Confluence), Snowflake, Looker, Excel, and Google Suite Experience in reporting for organizational support and analysis of business needs Familiarity with Customer
Director of Customer Success
goals Required Qualifications 12+ years in customer value-focused roles such as customer success, professional services, or management consulting Proven ability to reduce churn and drive customer retention in a B2B SaaS environment Exceptional program...management skills with the ability to manage complex cross-functional initiatives Analytical mindset with proficiency in using data for decision-making and familiarity with Customer Success software Excellent communication and presentation skills,
Product Owner - Digital Experience
priorities Engage with customers to identify needs and track product performance metrics Required Qualifications Bachelor's degree or equivalent work experience 4-6 years of relevant business experience Understanding of iterative development and Agile...Product Management principles Experience with market and user research, and technology management Strong organizational skills
Service Center Representative
productivity metrics and suggest process improvements Required Qualifications High school diploma or equivalent 1+ years of experience in a customer service environment, preferably in a call center Proficiency in Microsoft Office Suite and Google Suite programs...Strong organizational and time management skills Ability to multitask and work effectively in a fast-paced environment
Enrollment Technology Manager
A company is looking for an Enrollment Technology Program Manager....large projects or medium programs ($4M-$10M) Bachelor's or master's degree in a related field or equivalent work experience Strong project/program management Company acumen Ability to work collaboratively across organizations and influence change
