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Application Analyst
Job Summary
A company is looking for an Application Analyst (Remote based in the US).
Key Responsibilities
- Oversee incident management and troubleshooting for application-related issues
- Maintain relationships with stakeholders and ensure exceptional customer service
- Drive process improvements and maintain comprehensive documentation
Required Qualifications
- Bachelor's degree in computer science, Information Technology, or a related field, or equivalent experience
- Strong technical knowledge of application support processes and incident management
- Ability to work well under pressure and manage competing priorities
- Experience in generating reports and conducting root cause analysis
- Familiarity with troubleshooting methodologies
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COMPLETE JOB DESCRIPTION
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Company Overview
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