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Case Management Representative
Job Summary
A company is looking for a Case Management Representative.
Key Responsibilities:
- Process incoming fraud/non-fraud disputes within the dispute platform
- Review and initiate the resolution of dispute inquiries from various sources
- Analyze transactions, review merchants' response, and recover funds on behalf of members
Qualifications:
- High School Diploma or GED required
- One (1) year customer service experience required
- Minimum one (1) year working in payments preferred
- General knowledge of card Brand processing preferred
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COMPLETE JOB DESCRIPTION
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Company Overview
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