Compliance Call Monitor

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Mon, Apr 14, 2025
Call Monitoring Analytical Skills Time Management Multitasking

Job Summary

A company is looking for a Compliance Call Monitor to join their remote team.

Key Responsibilities
  • Monitor 2-4 lines of business and exceed minimal targets
  • Conduct daily call monitoring based on predefined sampling criteria
  • Analyze call quality and communicate findings to management
Required Qualifications
  • Minimum of 6 months of call monitoring experience
  • Strong knowledge of call center processes and procedures
  • High school diploma or equivalent required; Bachelor's degree preferred
  • Exceptional listening and analytical skills
  • Superior time management and organizational skills
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