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Customer Service Coordinator
Job Summary
A company is looking for a Work from Home Customer Service Coordinator.
Key Responsibilities
- Assist customers with inquiries and provide solutions to their banking needs
- Utilize effective listening and questioning techniques to manage calls and de-escalate issues
- Maintain a reliable home office environment and adhere to technology requirements
Required Qualifications
- High school diploma, GED, or equivalent certification
- At least 2 years of customer service or call center experience
- Proven ability to demonstrate customer focus and empathy
- Experience in financial services or banking is preferred
- Ability to manage time effectively and maintain a solid attendance record
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COMPLETE JOB DESCRIPTION
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Company Overview
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