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Customer Service Operator
Job Summary
A company is looking for a Virtual Store Support Operator.
Key Responsibilities
- Provide customer support through phone calls, voicemails, and emails
- Assist with locating proof of purchase and handling return/exchange issues
- Document customer interactions and maintain case management systems
Required Qualifications
- High school diploma or GED
- Minimum of 2 years related experience or equivalent education
- Typing speed of at least 45 words per minute
- Availability to work shifts Monday-Friday and on holidays
- Ability to adapt to a fast-paced environment
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COMPLETE JOB DESCRIPTION
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Company Overview
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