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Director of Service Operations
Job Summary
A company is looking for a Lead Director, Service Operations Meritain TPA.
Key Responsibilities
- Develop strategies to optimize service operations and meet customer needs
- Implement best practices to streamline processes and improve efficiency
- Monitor performance outcomes and enhance customer satisfaction through innovative solutions
Required Qualifications
- Minimum 10 years' experience in service operations, client management, or related fields
- Proven success with cross-functional projects
- Strong business intelligence skills and data-driven decision-making
- Demonstrated ability to navigate complex challenges
- Bachelor's degree preferred or specialized training/relevant professional qualification
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COMPLETE JOB DESCRIPTION
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Company Overview
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