Create a free account to begin your remote job search with our expert-vetted listings, resume tips, and career tools.
Head of Customer Support Engineering
Job Summary
A company is looking for a Head of Customer Support Engineering.
Key Responsibilities
- Design, implement, and manage AI-driven support workflows to handle user requests efficiently
- Provide technical support by resolving complex user issues related to APIs, scrapers, and data pipelines
- Create scalable triage systems and documentation for users and AI agents
Required Qualifications
- 2-5+ years of professional software development experience
- Experience as a founder or early employee in a startup environment
- Strong interest in AI tools and automation for improving efficiency
- Ability to communicate technical concepts clearly to users
- Self-starter with a hands-on approach to building systems in an ambiguous environment
Register free for worksheets, guides, and on-demand coaching to support your job search.
COMPLETE JOB DESCRIPTION
The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Create a free account to begin your remote job search with our expert-vetted listings, resume tips, and career tools.
