Implementation Services Director

Job Summary

A company is looking for an Implementation Services Director.

Key Responsibilities:

• Coordinate and manage implementation efforts, including pre-sales support, medical policy establishment, application integration, and end user training
• Establish and maintain professional relationships with client departments and serve as the main point of contact
• Ensure seamless transition to Client Services and Network Operations for ongoing business and technology support

Qualifications:

• Bachelor's degree in a relevant field or equivalent
• PMP Certification preferred
• 6+ years of experience in program and complex project management, client-facing service delivery, and health plan systems delivery
• Proficiency in Microsoft Office Suite and health claims systems
• Flexibility to work in a matrix organization and handle high work volume and frequent change