Learn proven methods to find and land the remote job you want free with registration.
Implementation Support Representative
Job Summary
A company is looking for an Implementation System Support Representative.
Key Responsibilities
- Serve as the primary point of contact for user setup and troubleshooting of Athena software
- Log incidents and service requests in the ServiceNow ticketing system and escalate complex issues as necessary
- Guide users through issue resolution processes and provide regular status updates on incidents
Required Qualifications
- H.S. Diploma or GED required
- Associate Degree or higher in Information Technology, Computer Science, or a related field preferred
- 2-4 years of experience in IT support, help desk operations, or technical customer service required
- Familiarity with Learning Management Systems (LMS) required
- Basic experience with SQL or Microsoft Access preferred
Create a free account to begin your remote job search with our expert-vetted listings, resume tips, and career tools.
COMPLETE JOB DESCRIPTION
The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Learn how to research and connect with remote companies that match your values and skills.
