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Loss Mitigation Agent
Job Summary
A company is looking for a Loss Mitigation Agent - Cancelled Orders & Denied Entries.
Key Responsibilities
- Accurately log notifications of penalties and perform initial processes
- Investigate claims to determine the accuracy of penalties and gather necessary documentation
- Communicate with marketplaces and sellers to resolve claims and manage inquiries
Required Qualifications
- Experience in troubleshooting and resolving issues effectively
- Able to conduct detailed investigations of claims
- Strong work ethic and ability to work independently
- High level of organizational skills
- Familiarity with multiple systems, including Slack, Google Workspace, and Intercom
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COMPLETE JOB DESCRIPTION
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Company Overview
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