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Michigan Licensed Call Center Rep
Job Summary
A company is looking for a Call Center Representative to support customer needs in a fast-paced environment.
Key Responsibilities
- Assist customers with inquiries regarding insurance policies, coverage, and billing issues
- Promote and sell additional products while providing expert advice on services
- Support customers in filing claims and demonstrate empathy during interactions
Required Qualifications
- Minimum of two years relevant work experience or two years post-secondary education
- Property & Casualty license required for sales roles; opportunity to obtain during training
- Ability to multitask and navigate multiple computer systems
- Experience in customer service preferred
- Must have a designated workspace and high-speed internet for remote work
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COMPLETE JOB DESCRIPTION
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Company Overview
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