Job Summary

A company is looking for a Patient Account Call Center Representative.

Key Responsibilities:

• Make contact with patient/guarantors through inbound and outbound calls
• Advise of remaining account balance(s) and answer any questions/concerns
• Collect on self-pay and insurance residual accounts

Required Qualifications:

• High School diploma or GED
• Familiarity with computer systems and data entry skills
• Minimum two years of customer service or collections experience
• Minimum six months of experience in a call center environment
• Familiarity with Fair Debt Collections Practices