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Remote Benefits Call Center Rep
Job Summary
A company is looking for a Remote Benefits Call Center Representative.
Key Responsibilities
- Manage a steady volume of incoming calls regarding employee benefits
- Actively listen to customer inquiries and provide accurate information on healthcare and retirement benefits
- Navigate multiple systems to assist customers effectively
Required Qualifications
- Previous customer service and/or call center experience
- High school diploma or GED
- Experience working with healthcare and employer benefits is highly preferred
- Ability to successfully complete a mandatory paid training program
- Must be 18 years of age or older and pass a criminal background check and drug test
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COMPLETE JOB DESCRIPTION
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Company Overview
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