Job Summary
A software technology company is seeking a Remote Critical Accounts Program Director.
Core Responsibilities Include:
- Creating the Critical Accounts Program playbook
- Hiring, training and being a motivating mentor to team members
- Creating and delivering effective communications within and external to the organization
Must meet the following requirements for consideration:
- Excellent leadership, management, communications and organizational skills
- Proven experience as a program director or manager in a similar role
- Strong problem-solving skills and ability to handle multiple tasks
- Bachelor's degree in a relevant field such as engineering, computer science, information technology, or equivalent
- Knowledgeable about current trends and best practices in customer service and support
