Remote Critical Accounts Program Director

Job Summary

A software technology company is seeking a Remote Critical Accounts Program Director.

Core Responsibilities Include:

• Creating the Critical Accounts Program playbook
• Hiring, training and being a motivating mentor to team members
• Creating and delivering effective communications within and external to the organization

Must meet the following requirements for consideration:

• Excellent leadership, management, communications and organizational skills
• Proven experience as a program director or manager in a similar role
• Strong problem-solving skills and ability to handle multiple tasks
• Bachelor's degree in a relevant field such as engineering, computer science, information technology, or equivalent
• Knowledgeable about current trends and best practices in customer service and support