Remote Customer Service Representative

Location: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, Wyoming
Compensation: Hourly
Staff Reviewed: Sat, Nov 19, 2022
This job expires in: 18 days

Job Summary

On the Omni Platform you set your own hours, earn up to $20 an hour and try something new. You'll be providing customer service (taking inbound phone calls, answering chat messages, and responding to emails) for Fortune 500 companies.

You will interact with customers through phone and/or chat/email, helping them with anything they need!

Scheduling & Hours:

Gig Brand Ambassadors (GBAs) providing service on the Omni platform choose their own schedule by self-scheduling in 30-minute or 1-hour blocks. You get to choose how when and how often you provide services. The more hours you work, the more you can make per hour!

As a 1099 contractor, write your own schedule (set your own hours)! Take control of your work by leaving the 9 to 5 and join the gig economy!

You may have heard about other gigs, but we're different. How? It's simple: We pay for available time! No more wasting time hoping you're busy enough to earn a living. Working on the Omni platform, you will ACTUALLY make up to $20/hour*! The more hours you work, the more you earn per hour! (*Earning Potential)

What You'll Do:

Work from home, or any quiet place with a closed door
Choosing when and how often you want to work
Respond to chats, emails, and calls from customers
Quickly help customers with good solutions
Solve problems in a creative way
Document details of calls and customer interactions in the appropriate systems
Type and talk at the same time
Navigate multiple systems, programs, and screens at the same time

Who You Are:

Great communication skills (verbal and written)
Can type 20 WPM or more
Solid computer skills, including typing and navigation
Comfortable empathizing and remaining patient with difficult callers

Projects will have varying earning potential, but all projects pay for time spent talking on the phone and assisting customers (unlike other gig companies - we pay you for available time!) You may also receive performance-based pay and other incentives (earnings depend on hours worked, project, type of support provided, etc).

As a self-employed 1099 Independent Contractor providing work-from-home customer support services, you are responsible for your own tax obligations. Actual earnings may vary depending on campaign, call type, call volume, and other factors. Independent Contractors are responsible for expenses and control their own income.

What's Next:

If you want the flexibility and freedom to work for your life, instead of living to work, click "Apply" and be sure to check your email and phone for regular communications from the Omni platform!

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