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Remote Internet Solutions Support Representative
Job Summary
A financial services company has a current position open for a Remote Internet Solutions Support Representative.
Candidates will be responsible for the following:
- Leveraging knowledge and expertise to answer questions and resolve problems
- Resetting account passwords
- Troubleshooting basic API and Gateway Processing issues
Qualifications Include:
- Minimum of one year of experience working in a customer facing role
- Quiet and secure home working environment free from background noise and distractions
- Dependable, self-motivated with excellent listening and master problem-solving skills
- Understanding of basic financial transaction processing and payments
- Understanding of computers, internet navigation, and web applications
- Experience working in a fast paced, high volume, metric driven call center environment
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COMPLETE JOB DESCRIPTION
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