Job Summary
A healthcare company is in need of a Remote Medical Client Service Representative.
Individual must be able to fulfill the following responsibilities:
- Handle incoming calls from our provider clients to answer questions regarding their payments and enrollment
- Work to resolve any outstanding issues related to their payments including explaining the use of our electronic payment options
- Assist providers in signing up for direct electronic funds transfer products
Qualifications for this position include:
- Passion for customer service and helping people
- Excellent telephone etiquette and verbal communication skills
- Proficiency in problem-solving and basic troubleshooting
- Computer proficiency and technical aptitude
- Attention to detail
- Consistent and reliable
