Remote Payment Operations Supervisor

Job Summary

A leading payments company in healthcare needs applicants for an opening for a Remote Payment Operations Supervisor.

Must be able to:

• Prioritize, organize, and direct workflow, information, and the processing of all outstanding product line payments
• Responsible for confirming all check files are approved for release with IT Operations
• Monitor high dollar payments with staff to ensure resolution

Applicants must meet the following qualifications:

• Has solid understanding of payment product offerings and information required to be able to successfully deliver payments
• Has solid understanding of expected workflow and means of distributing/prioritizing volume to meet goals
• Has proficiency in troubleshooting complex client matters, as well as system issues
• Computer proficiency and technical aptitude with the ability to use Excel functions such as VLOOKUP and Pivot tables
• Works on assignments that are complex in nature in which judgment and initiative are required in resolving problems
• Thorough knowledge of company and departmental policies and procedures